Privacy Policy

Welcome to WORKYU™. We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our workspace platform, website, and services.

1. Types of Data Collected

We may collect the following types of information when you interact with our platform:

• Personal Information: Name, email address, phone number, government-issued ID (for workspace access), and billing address.
• Business Information: Company name, GSTIN, business address, and professional title.
• Usage Data: Information on how you interact with our website and app, including IP addresses, browser types, device information, and time spent on pages.
• Location Data: Geolocation information for verifying access to our physical workspaces and optimizing search features for nearby locations.

2. Purpose of Data Collection

Your data is collected and processed for the following purposes:

• Booking & Access: To process workspace reservations, issue access credentials, and manage membership plans.
• Communication: To send booking confirmations, invoices, support updates, and community event invitations.
• Analytics & Improvement: To analyze user behavior and improve our platform's UI/UX and service offerings.
• Security & Compliance: To prevent fraud, ensure physical security at our locations, and comply with legal obligations.

3. Data Sharing

We do not sell your personal data. We may share your information only under the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in payment processing, cloud hosting, and IT maintenance.
• Legal Authorities: When required by law, court order, or government regulation.
• Business Partners: For joint events or promotional offers, strictly with your explicit prior consent.

4. Data Security Practices

We implement industry-standard administrative, technical, and physical security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular vulnerability assessments.

5. Cookies Usage

Our website uses cookies to enhance your browsing experience, remember your preferences, and track analytics. You can choose to disable cookies through your browser settings, though some platform features may not function optimally.

6. User Rights

You have the right to access, update, correct, or request deletion of your personal data stored with us. You may also opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting our support team.

7. DPDP Act (India) Compliance

We are fully committed to complying with the Digital Personal Data Protection (DPDP) Act, 2023 of India. Our data processing practices align with the following principles:

• Consent-Based Processing: We collect and process personal data only upon receiving explicit, clear, and informed consent from you.
• Purpose Limitation: Data is used strictly for the specific purposes explicitly stated at the time of collection.
• Data Minimization: We collect only the data that is absolutely necessary for providing our services.
• User Rights under DPDP Act: As a Data Principal, you possess the right to seek information about your data, the right to correction and erasure, the right of grievance redressal, and the right to nominate a representative.

8. Third-Party Links Disclaimer

Our platform may contain links to external websites or third-party services. We do not endorse and are not responsible for the privacy practices, content, or security of these third-party sites. Please review their individual privacy policies before sharing your information.

9. Contact Information & Grievance Redressal

For any privacy-related concerns, data deletion requests, or grievances under the DPDP Act, please contact our designated Grievance Officer at:

Support: support@workyu.co

Legal / Grievance Officer: legal@workyu.co

WORKYU™ – Where Work Meets Growth.